Empathy in Email Marketing: The Key Ingredient for Success
Boost email open rates and customer loyalty with empathetic, personalized email marketing that speaks to subscriber pain points, emotions, and real needs.
I run a new travel concierge business and currently share free travel tips on social media. I’d like to start an opt-in email newsletter that also works like a simple blog for trip updates, destination guides, and promotions.
I’m looking for a free (or very low-cost) email marketing platform that makes it easy to collect subscribers, send newsletters reliably, and grow my audience until I’m ready to start charging for services. Which platform is the best fit for this, and what features should I prioritize when choosing one?
Hi! If you want an opt-in travel newsletter that also feels like a simple blog (posts + email + a basic site), I’d start with Kit (formerly ConvertKit) or beehiiv—they’re both built around “publish content, grow subscribers, then monetize later,” and their free tiers are much more usable for a new creator-style newsletter than the classic small-business tools.
If you want my single best pick for your use case: beehiiv is usually the easiest “newsletter + blog/website” combo to get live quickly (clean publishing, good growth tools, and it stays simple). If you care more about email marketing automation and segmentation (welcome sequence, tagging people by destination interest, lead magnets), Kit tends to be stronger.
Here’s how I’d choose between the top options:
1) beehiiv (best “newsletter that doubles as a blog”)
2) Kit (best for segmentation + lightweight automations while you grow)
3) Substack (best if you want the simplest writing/publishing experience)
4) Brevo (best if you want a more classic small-business marketing tool + CRM)
If you’re building a travel newsletter to grow a concierge business, these matter most:
If you tell me (1) roughly how often you’ll email (weekly? 2x/month?) and (2) whether you want a welcome series and destination-interest tagging on day one, I’ll point you to the better fit between beehiiv and Kit for your exact workflow.
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