Mailscribe

How do I send one-off email marketing campaigns without manually batching my list daily?

Anonymous • in 3 weeks • 1 answer

I run opt-in email marketing with automated flows based on user behavior, and those set-and-forget campaigns work well. The problem is our promotional or announcement sends that don’t have a natural trigger.

Right now I’m splitting a master audience into smaller segments and manually enrolling each segment into a workflow until everyone has received the message. It gets the job done, but it’s time-consuming and I worry about accidentally double-sending or leaving part of the list out.

What’s the best way to handle non-behavioral, one-off email marketing campaigns—should these be sent as broadcasts with exclusions/frequency caps, built as automations, or managed through a more standardized campaign workflow?

Answers

Hi! For truly one-off promos/announcements that don’t have a behavioral trigger, the cleanest approach is almost always a broadcast (one-time campaign) to a well-defined segment, with suppression/exclusions and a “sent” marker so you can’t double-send and you can easily see who did/didn’t get it.

If you want a simple, low-risk standard workflow, here’s what works well for most teams:

A good “one-off campaign” pattern (repeatable every time)

  1. Build the target audience as a segment (e.g., “Marketing Opt-in = yes” + any audience filters like plan, region, engagement, etc.).
  2. Exclude people who shouldn’t get it:
    • Unsubscribed / bounced / complaints (your ESP usually handles these automatically, but keep your own suppression rules too)
    • Anyone who already received the campaign (more on that below)
    • Optional: “recently emailed” group if you’re trying to protect deliverability and reduce fatigue
  3. Apply an idempotent marker so sending is one-and-done:
    • Add a contact field/tag like promo_2026_01_16_sent = true (use your own naming convention)
    • Or add them to a static list like “Sent: Winter Launch 2026-01-16”
  4. Send the broadcast to “Eligible AND not marked as sent.”
  5. After the send, automatically mark recipients as sent (many platforms can do this as part of the campaign, or via a post-send automation rule).

That “sent marker” is what eliminates accidental double-sends and makes it easy to identify who was missed (segment = eligible AND not sent).

When to use broadcasts vs. automations

Use a broadcast when:

  • It’s a one-time newsletter/promotion/announcement
  • You need a clean snapshot of “who gets it” and reporting for that send
  • You don’t want contacts entering/leaving mid-send as your data changes

Use an automation when:

  • The message is tied to a date/time relative to something (trial ending, renewal, webinar reminder sequence, product launch countdown)
  • You want rules like “send only if they haven’t been emailed in X days” or “only if they didn’t click/open the broadcast”
  • You want follow-ups (e.g., resend to non-openers, or a second email only to clickers)

A nice hybrid is: Broadcast = primary send, then an automation = follow-up logic (e.g., 2 days later send version B to “didn’t open,” or send a different CTA to “clicked but didn’t convert”).

About frequency caps (and deliverability)

If you’re sending to a large list and you’re worried about fatigue/spam-folder issues, use a consistent rule like:

  • Exclude “received any marketing email in the last N hours/days,” or
  • Route “over the cap” people into a short “hold” automation that sends when they’re eligible again.

That gives you the benefits of frequency capping without manually batching your audience every day.

Standardize it so it’s hard to mess up

A repeatable internal checklist helps a lot:

  • Confirm segment filters (opt-in, region, lifecycle)
  • Confirm exclusions (unsubscribed, suppressed, recent-email cap, already-sent tag)
  • Confirm the “sent tag/list” naming
  • Send test, then schedule
  • After send: verify counts (“Eligible,” “Sent,” “Eligible but not sent”)

If you tell me roughly what your ESP supports (tags/fields, static lists, campaign-based automations, and whether segments are evaluated at send time), I can suggest the safest exact setup—but in general, broadcast + exclusions + a sent-marker is the best default for non-behavioral one-off email marketing campaigns.

Related questions

Explore more

Related posts

Keep reading