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How can I use AI to create email marketing templates and workflows?

Anonymous • in 3 weeks • 1 answer

I’m looking for practical ways to use AI to speed up building email marketing templates for newsletters and automated campaigns.

What AI tools or features are people using to generate or improve subject lines, copy, and layout ideas while keeping the content on-brand and compliant, and what does a typical workflow look like?

Answers

Hi! The fastest, most practical way to use AI for email marketing templates and automated workflows is to combine (1) an AI writing assistant for subject lines/copy, (2) your ESP’s built‑in AI features (when available) to drop text into real email blocks, and (3) a repeatable “brand + compliance” checklist so the AI output stays usable instead of becoming busywork.

Here are the AI tools/features people commonly lean on (by category), plus what a typical workflow looks like:

1) Where AI helps most (and what people use)

  • Inside your ESP (best for speed): Many platforms now include “write with AI” or “subject line assistant” features right in the campaign/flow builder (for example, Mailchimp has “Write with AI,” Klaviyo has AI tools for subject lines and email sections/rewrite, and Brevo has its Aura assistant). These are great because you can generate text in the actual template blocks and iterate quickly without copy/paste.
  • General-purpose AI writers (best for flexibility): Tools like ChatGPT/Claude/Gemini-style assistants are often used for: brand voice training, angle brainstorming, drafting multiple variants, turning a product page into benefits-led copy, and creating on-brand microcopy (preheaders, CTAs, PS lines).
  • Design/layout idea generators (best for structure): People use AI to propose layout patterns (“hero + 3 benefits + social proof + CTA”), content hierarchy, and module ideas (feature cards, testimonials, FAQs). Even when AI can’t produce perfect HTML, it’s great at outlining reusable sections you can turn into a modular template.
  • Editing/QA helpers (best for polish): Grammar/tone tools and “rewrite/shorten” features inside ESP editors help tighten copy and keep the reading level consistent.
  • Segmentation + automation ideation (best for workflows): AI is useful for mapping lifecycle flows (welcome, browse abandonment, post‑purchase, winback) and generating message “beats” per email so you’re not starting from scratch each time.

2) A practical, repeatable AI workflow (newsletter + automated campaigns)

  1. Lock the brief (5 minutes): Goal, audience segment, offer, key proof points, constraints (discount rules, shipping limits, regulated claims), and 1 primary CTA.
  2. Feed AI your “brand kit” once, then reuse it:
    • Brand voice (3–5 adjectives + do/don’t list)
    • A few examples of past emails you loved (your own)
    • Approved phrases + forbidden phrases (compliance-sensitive words, hypey language, etc.)
    • Required footer elements (unsubscribe, company info, preference center wording if you use it)
  3. Generate in batches, not one-at-a-time: Ask for (a) 10–20 subject lines + 10 preheaders, (b) 3 body-copy variants (short/medium/long), and (c) 6–10 CTAs that match your tone.
  4. Build a modular template from AI’s outline: Convert the best structure into reusable blocks (header, hero, 2–3 content modules, testimonial/social proof, secondary CTA, footer). Save these as repeatable sections so future emails are mostly “swap content, not redesign.”
  5. Compliance + brand pass (human-in-the-loop): Before you schedule anything, do a quick review for:
    • Consent + unsubscribe: You’re only emailing opted-in contacts, and unsubscribe is clear and functional.
    • No misleading claims: Especially around health, finance, “guarantees,” urgency/scarcity, or pricing language.
    • On-brand tone: No weird pivots (overly salesy, too casual, or off-message).
  6. Deliverability and UX QA: Make sure you still do the non-AI basics: plain-text version, alt text, working links with tracking, reasonable image-to-text balance, and a quick mobile skim.
  7. A/B test what AI is best at: Subject lines, preheaders, first sentence, CTA text, and offer framing. Then feed the winner back into your prompt next time (“use variant B’s tone and structure”).

3) A simple prompt template that keeps things on-brand
Use something like this (and keep it saved):

  • “You are my email marketing copywriter. Brand voice: [3–5 traits]. Audience: [who]. Goal: [what]. Offer: [details + limits]. Must include: [CTA + required terms]. Must avoid: [claims/words]. Write: (1) 15 subject lines (no spammy punctuation), (2) 10 preheaders, (3) email body in 120–160 words, (4) 6 CTA options. Keep it compliant and realistic.”

If you tell me your industry (ecomm/SaaS/local service), your primary audience segment, and which automations you’re building (welcome, abandoned cart, post‑purchase, etc.), I can suggest a clean modular template structure and an AI prompt set for each email in the sequence.

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